Shipping policy

For original artwork, we ensure utmost care and attention during the shipping process. There's an initial processing time of 2-3 days to meticulously package your original piece securely, maintaining its integrity throughout shipment. Delivery times may vary based on the destination, as we ship our original artwork from Victoria, BC, Canada. Shipping costs and estimated delivery times for original artwork are provided at checkout, offering transparency and convenience. 

On the other hand, prints and puzzles are processed through Printify - a trusted Print on Demand service. This means a reliable third party handles the processing and shipping on behalf of MDLN. The typical processing time for prints and puzzles is around 3-5 days before items are shipped. Similar to original artwork, shipping costs and estimated delivery times for these items are displayed at checkout for your convenience. 

Rest assured, for all orders, whether original artwork or prints/puzzles, tracking details will be promptly emailed to you as soon as they are available. We aim to provide a seamless and transparent shipping experience for all our valued customers. 

 Lastly, We aim to provide worldwide shipping options for your convenience, ensuring that art lovers globally can enjoy our pieces. Whether you're across town or across the globe, we strive to get your chosen artwork to you. 

In the event of any issues related to the shipping address not being available during the checkout process, please don't hesitate to reach out to us directly at artbymdln@gmail.com. We're here to assist and ensure a smooth transaction. Your satisfaction with the shipping process is our priority.